STARWEST 2010: Quality Metrics for Testers: Evaluating Our Products, Evaluating Ourselves

[presentation]
by
Lee Copeland, Software Quality Engineering
Summary: 

Finally, most businesses realize that a final system testing "phase" in the project cannot be used as the catch-all for software quality problems. Many organizations are changing development methodologies or creating organization-wide initiatives that drive quality techniques into all aspects of development. So, how do you know that a quality initiative is working or where the most improvement effort is needed? Adrian O’Leary shares examples of quality improvement programs he has observed and illustrates how they are using defect data from various test phases to guide their efforts. See how measurements of defect leakage help these organizations gauge the efficiency and effectiveness of all development activities. Adrian identifies key "quick hit" recommendations for defect containment, including the use of static testing, traceability, and more. Take back new tools for understanding where your organization's software quality is today and where it needs to be in the future.

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