A Tester’s Guide to Collaborating with Product Owners

Bob Galen, Velocity Partners

The role of the Product Owner in Scrum is only vaguely defined—owning the Product Backlog and representing the “customer.” In many organizations, Product Owners go it alone, trying their best to represent business needs to their teams. What’s often missing is a collaborative connection between the teams’ testers and the Product Owner—a connection in which testers help to define and refine requirements, broaden the testing landscape and align it to customer needs, provide a conduit for collaboration between the customer and the team, assure that the team is building the right thing, and help demonstrate complete features. This relationship is central to the team and facilitates transparency to help gain feedback from the entire organization. Join seasoned agile coach Bob Galen as he shares techniques for doing just this. Return with new ideas and techniques for helping your Product Owner and team deliver better received and higher value products—not just by testing but by fostering collaboration.

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