Out of Mind, Out of Sight Sometimes it takes a child's perspective to remind us of the things that have become "invisible" to us. We make choices that become part of the daily flow and are forgotten until something happens that reopens our eyes. This week, Esther Derby explains how a four-year-old reminded her of an important lesson about decisions and routines. |
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Becoming an Information-Gathering Skeptic Customers don't always know what they want. That's a given. But even if they do know, they may not always be able to communicate it clearly. That's also a given. Given these givens, you have a much better chance of comprehending your customers' needs and concerns if you're a skilled information-gathering skeptic. |
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Testers Shine on Agile Projects Agile projects draw testers out of the background and into the spotlight. Testers play a distinctive role and drive product development by creating acceptance tests before any code is even written. Johanna Rothman sets the stage and explains the benefits of giving testers their chance to shine. |
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Assembling a Successful Test Team Looking for the right guidelines to help you put together the right members for your team? This article details the smart way to choose your team to help guarantee a successful project. |
Lloyd Roden
November 9, 2003 |
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The Secret Ingredients of High Morale Jessica and Sean have just attended the company spirit meeting, and they're feeling a little dispirited. What does it really take to build morale? The answer is both simple and difficult. Learn the ingredients of morale as identified by a group of experts—a project team that may be a lot like yours. |
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Human Communication on Projects Tackling communication issues at the start can set a project up for success. Staying alert to communication issues during a project means keeping the lines open, clear, accurate, and helpful. Then when the deadline approaches, the schedule slips, or serious problems start cropping up, issues can be confronted much more smoothly and efficiently. In this column, Eileen discusses how human communication affects projects from start to finish. |
Eileen Strider
October 23, 2003 |
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Helpful Hints for Interviewing Experienced QA/Testing Candidates This article introduces suggested questions that can be presented to a candidate interviewing for a QA/Testing position. The suggested questions would help a test manager assess a candidate's knowledge of QA concepts and technical skills. The test manager can create a sample set of questions from this article and that will help them form a framework for efficiently interviewing future candidates. |
Jose Fajardo
October 16, 2003 |
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Soft Skills that Make a Tester If statistics are to be believed, software technology changes everyday for the better. There is always a quest to learn new technologies, languages, and methodologies among testers. In such a dynamic environment, often the importance of soft skills is overlooked. This article explores the impact and importance of soft skills in software testing. |
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Creating Team Norms In their eagerness to embark on a new project, project teams sometimes overlook an essential aspect of their effort—building a relationship among team members, which will foster not just a successful project outcome, but also a satisfying work experience. Investing in relationship building is invariably less costly and time-consuming than recovering from the divisiveness and conflict that may result from its absence. And that's where team norms come in. |
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A Detailed Look at the Idiosyncrasies of Test Tool Training In this article the author delineates some of the training issues confronting organizations that purchase automated test tools. The article delves into the copious decisions that a test manager has to make in order to get their testers properly trained on the use of the purchased automated test tools. Numerous insights are provided to help companies cope with the complexities associated with training testing resources. |
Jose Fajardo
September 15, 2003 |
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