References

  1. Little, Jason. Lean Change Management: Innovative Practices for Managing Organizational Change . Happy Melly Express, 2014.
  2. “ADKAR Model.” Prosci.  https://www.prosci.com/adkar.
  3. Imai, Masaaki. Kaizen: The Key to Japan’s Competitive Success . Columbus, Ohio: McGraw-Hill Education, 1986.
  4. Goldratt, Eliyahu and Jeff Cox. The Goal: A Process of Ongoing Improvement . 4 th ed. Great Barrington, MA: North River Press Publishing Corporation, 2014.
  5. Satir, Virginia. “Satir Change Model.” Satir Workshops . http://www.satirworkshops.com/files/satirchangemodel.pdf.