People & Teams

Articles

Institutionalizing Poor Quality

Have you ever noticed how many professional activities don't utilize a separate testing phase? Veteran tester and instructor Lee Copeland has. And it got him thinking about our industry and the role a tester plays. In this week's column, you may be surprised by his conclusions.

Lee Copeland's picture Lee Copeland
Managers and the Helpitis Malady

Most of us want to be helpful. It's satisfying knowing that we've been able to solve a problem for another person. But what about those times when the other person doesn't really want our help? In this column, Eileen Strider shows how to offer "healthy" assistance, without giving in to the sickly variety.

Eileen Strider's picture Eileen Strider
A Selection of "Our Take" Columns

"Our Take" is a regular column from the editors at Software Quality Engineering. It appears in the twice-monthly StickyLetter since its inception in September 2000 (originally "STQe-Letter"). From jazz music, to car troubles, to the Lewis and Clark expedition, Robert Rose-Coutré, former StickyMinds.com Editor, will use anything to make a point about building better software. The editors at Software Quality Engineering have compiled a collection of some of these pieces. Musings from StickyLetter's "Our Take" are presented here.

Robert Rose-Coutré's picture Robert Rose-Coutré
Make Your Point—Without Pointing a Finger

When errors are not detected during testing, somewhere down the line someone has to take responsibility. In this column, Linda Hayes shows you when and how to do so—and you might even be able to turn the situation to your advantage.

Linda Hayes's picture Linda Hayes
Reflections on a Fable about Developer-Tester Relationships

Lee Copeland's fictional story about getting children to clean their rooms struck a chord with many of our readers, who compared it to getting developers to test their code. Here are Lee's responses to your feedback, along with a few insights about the dynamics behind developers examining their work.

Lee Copeland's picture Lee Copeland
Did You Hear What I Said?

Software projects are complex endeavors that rely on clear communication for success. If communication methods are mismatched or leave too many gaps, your project could suffer, and you could be highly frustrated. In this column, Karl Wiegers details potential problems to be mindful of, and strategies to use, when communicating about a project.

Karl E. Wiegers's picture Karl E. Wiegers
Testing Your Worth

There's no doubt that the current job market is tight and a little shaky for test professionals. In a climate where entire test groups are being laid off or trimmed to the bone, Johanna Rothman notices a trend in test management priorities that you might want to consider. Follow the story of how one test manager determined tester ROI and how testers might approach increasing their value.

Johanna Rothman's picture Johanna Rothman
The Problem Isn't Always THE Problem

When things go awry, sometimes the first problem you see is not The Problem but just a product of its symptoms. But if problems can hide behind other problems, how can you learn to spot the true culprit at the source of your dilemma? Elisabeth Hendrickson shares some lessons she's learned about "The Problem."

Elisabeth Hendrickson's picture Elisabeth Hendrickson
Exploratory Planning

StickyMinds columnist James Bach has used this space to describe and discuss Exploratory Testing, a style of testing that emphasizes product exploration and fluid test design and execution. In this week's column, test consultant Lee Copeland adds his own twist to the exploratory premise.

Lee Copeland's picture Lee Copeland
7 Keys to Building Great Work Teams

Successful projects depend on how well the team works together. Elements that lead to success include commitment, contribution, good communication, and cooperation. Cooperation itself includes factors such as follow-through, timeliness, and others. Conflict management and change management are also important. This article analyzes and explains all of these elements that constitute a productive and successful team.

Suzanne Willis Zoglio's picture Suzanne Willis Zoglio

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