Tools and Services: IT Operations

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IT Operations

Tools available on IT Operations

Tools available on Help Desk Management

Dynamsoft Issue Tracking Anywhere is a web-based issue tracking system designed for issue/work item tracking, bug/defect tracking, customer support and project management. With easy-to-use and intuitive interface, Issue Tracking Anywhere is convenient, effective and professional in tracking and managing both business and technical issues.

Engine Lab Software is an outsourcing software development company based in Ireland and serving companies from Ireland, UK and America.

Gemini is your one stop shop for bug and issue tracking, helpdesk support, ITIL compliance and more. Gemini provides you with a unique way of viewing your work / backlog using workspaces.
Gemini is fully extensible using its app framework where you can develop custom apps to extend Gemini's functionally.

SPoTS is a secure enterprise-class help desk, work order, and defect tracking system incorporating CRM functionality. SPoTS'' CRM functionality enables users to create customer accounts, retain a history of customer interactions, and maintain customer contacts. Defects and work orders can be tracked by customer or by project. SPoTS'' hosted architecture is the affordable, practical alternative to conventional software. Register for a no obligation trial account today.

VisionProject is a powerful web-based Project Management and Issue Tracking System that also includes modules for Helpdesk/Support, Time Management, Document management, CRM and much more. The tool is built to be easy to use and customizable – all to increase the efficiency for the customer. The extensive functionality offered includes drag-and-drop, search possibilities also within the attached documents, sub-items, web portal for external customers, support for popular concepts used in Project Management and IT Service Management.

Tools available on IT Governance

CollabNet introduces Subversion Edge, an industry-first distribution that combines Subversion, Apache, and ViewVC with a powerful, Web-based management interface. Subversion Edge simplifies user and server administration and improves governance. Brought to you by the founders of the open source Subversion project, Subversion Edge is also free and open source.

Configure.IT is a cloud based platform for creating mobile applications without writing any code. It contains an application development toolkit for building secure and fool proof database applications that work on all type of operating system. It is an online PaaS which allows users to drag and drop elements in a web browser and they do not need to download any software development kits. The platform supports MySQL and SQLite for database and API configuration.

Engine Lab Software is an outsourcing software development company based in Ireland and serving companies from Ireland, UK and America.

Gemini is your one stop shop for bug and issue tracking, helpdesk support, ITIL compliance and more. Gemini provides you with a unique way of viewing your work / backlog using workspaces.
Gemini is fully extensible using its app framework where you can develop custom apps to extend Gemini's functionally.

Tools available on Performance Monitoring

Hitask is a unique, feature-rich task management software for teams. It helps to focus on team collaboration, getting tasks done and building a great product. Freelancers, start-ups, SMBs, large enterprises, non-profits, public administrations all use Hitask in their own way. Comprehensive, clutter-free project management service for any type of individual, team, or business.

Engine Lab Software is an outsourcing software development company based in Ireland and serving companies from Ireland, UK and America.

Rational Publishing Engine is designed for ease-of-use. You don't need to change the way you work to enjoy the benefits of Rational Publishing Engine. Built-in capabilities to extract data from a range of data sources can help reduce manual work and risk of errors. You have the option of generating documents within your preferred application such as IBM® Rational® DOORS® for requirements management, or IBM® Rational® Tau for modeling, or directly from the Rational Publishing Engine interface.

Keyword Tracker is a SEO tool for daily keyword rank tracking. You can track 5 websites and 50 keywords online, without downloading software

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