quality management


Acceptance criteria checkbox Defining Acceptance Criteria for Agile Requirements

Acceptance criteria can be helpful in expanding on user stories in order to capture requirements for agile projects. However, acceptance criteria should not be a route back to long, detailed documents, and they are not a substitute for a conversation. This article tells you how and when acceptance criteria should be written and employed.

Allan Kelly's picture Allan Kelly
Two birds: pair programming The Benefits of Pair Programming

This article details a team’s experience in implementing pair programming as a way to get work done as part of its agile transformation. It delves into the many positive results from the pairing experiment, as well as some of the negatives that were encountered, and weighs whether developers think pair programming is a worthwhile endeavor.

Tim Groven's picture Tim Groven
Technical Practices Accelerating the Adoption of Technical Practices

Agile teams are supposed to take responsibility for how they work and how they learn. But what if you need to jump-start that learning? Agile transformation is about making this happen rather than waiting for it to happen. You need to get your team to learn the technical side of agile, and soon. Here are some effective approaches.

Scott Barnes's picture Scott Barnes Clifford Berg
QA Management: All Bark and No Bite? QA Management: All Bark and No Bite?

Mike Talks shares with us the unlikely story of how his pet German Shepherd inadvertently became his team's QA manager. Talks explains how his German Shepherd was able to gather people together and have them talk to each other, similiar to what a QA manager does—keeping people on task, handing out assignments, and following up with team members.

Mike Talks's picture Mike Talks

Better Software Magazine Articles

Quality Assurance Is a Process, Not a Department

QA is often considered that lonely department of testers whose job is to find defects before the customer does. It's not always glamorous, but QA deserves to be recognized as a key cog in the testing  machine. To achieve business goals, it is Susan Bradley's view that the QA process needs to be embraced throughout the entire software development lifecycle.

Susan Bradley's picture Susan Bradley
The Danger of Testing "Only" Stories

Finding defects late is a common issue when teams don't consider levels of precision or detail. You must take into account how stories and features fit into the system. In this FAQ column, Janet Gregory tells you how you should remember the big picture—even while testing the small stuff.

Janet Gregory's picture Janet Gregory
Leveraging Automated Testing to Improve Product Quality

Improving product quality is often a very difficult task for even the best software development organizations. Rajini says the additional benefits of automation include benchmarking, code scanning analysis, end-to-end test cases, and compatibility validation.

Rajini  Padmanaban's picture Rajini Padmanaban
Attacking Quality Issues in Data Warehousing

To fully detect, isolate, and resolve quality issues in a traditional, large-scale data warehouse requires that several approaches be used together. Wayne identifies types of data quality issues and then  illustrates how to best attack and resolve those pesky issues.

Wayne Yaddow's picture Wayne Yaddow


Effective Software Quality Management The Blueprint for Effective Software Quality Management: An Interview with Neeraj Tripathi

In this interview, Neeraj Tripathi, vice president of Global QA at Infor, goes over the principles of effective software quality management. He explains how to measure customer satisfaction and how active QA involvement eliminates defects early and shifts quality left.

Josiah Renaudin's picture Josiah Renaudin
Andreas Grabner discusses DevOps DevOps: Find Solutions, Not More Defects: STARWEST 2015 Interview with Andreas Grabner

In this interview, TechWell speaks with Andreas Grabner, a performance engineer who has been working in this field for the past fifteen years. At STARWEST 2015, he presented DevOps: Find Solutions, Not More Defects.

Josiah Renaudin's picture Josiah Renaudin
Janet Gregory discusses software testing I Don’t Want to Talk about Bugs: Let’s Change the Conversation: An Interview with Janet Gregory

In this interview, Janet Gregory discusses changing the testing conversation from bugs to solutions, why testers need to focus on the actual business, and simple methods that teams can employ right now to measure value and to focus on the positives rather than the negatives.

Josiah Renaudin's picture Josiah Renaudin
Samir Shah discusses agile software testing Agile Transition and Managing the Testing Process: An Interview with Samir Shah

In this interview, Zephyr founder and CEO, Samir Shah, discusses how to make the agile transition as either a big or small company. He also digs into the changing nature of test management, as well as the times when you really need to automate your testing. 

Josiah Renaudin's picture Josiah Renaudin

Conference Presentations

End-to-End Quality Approach: 14 Levels of Testing

In 2015, the Standard & Poor’s Ratings IT team set out an ambitious objective—to tighten the process and controls around the quality of code deployed to production. Based on internal cost of quality assessments, and supporting agile and waterfall internal engineering processes...

Adrian Thibodeau and Chintan Pandya
Predictive Test Planning to Improve System Quality

Penny McVay shares how her team approached improving the quality of a large policy-writing application for a global insurance carrier. The application has many pieces and parts, thousands of lines of code are changed monthly, and the business depends on a stable application. To mitigate...

Penny McVay
Quality Metrics: The Dirty Word in the Room

Is tracking metrics beneficial? What does it accomplish? How and what should be tracked with regards to software quality? Management wants software metrics to understand what the individual and/or teams are accomplishing and how they are doing with regards to management's expectations.

Annette Ash
Build a Quality Engineering and Automation Framework

How would you like to be in this position? Development sends the final release candidate for multiple systems with a user base of one million just a day before the production release, and you are expected to sign off on the overall software quality. Rahul Shah is responsible for providing...

Rahul Shah

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