A Test Manager's Transformation Toolkit

Mari Kawaguchi, Bank of America

If you have had your testing window reduced or you are being challenged to do more with less, this session is for you. Mari Kawaguchi shares how she and her team embraced these challenges to transform their testing operating model. Sharing her extensive experience, Mari details the road map that elevated her testing organization to a valued and strategic partner within the organization. Mari describes the strategic components of testing-people, process, and technology-and shares how to assess your team’s skills, build subject matter experts, and ensure the right mindset to drive innovation and change. From a process and technology perspective, she outlines early testing engagement and collaboration, risk based testing, root cause analysis of escaped defects, and performance scorecards. Take back a new toolkit of ways to transform your test team into strategic business partners.

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