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A strategic, customer-focused leader with 12 years of technical experience in consulting and client service delivery for large testing / QA engagements. An effective communicator and strong decision maker who can handle ambiguity and changing project dynamics in large cross-cultural teams.
Specialties:- Leadership of technical / functional teams- Client engagement at all stages of life-cycle- Helping clients make decisions / talk them out of bad decisions- Leading scoping sessions and workshops for client teams- Mediating between client and vendor teams for scope, risk, and defect resolutions- Onsite-offshore delivery management- Determining staffing mix, leverage, roles and responsibilities- Testing PMO, Test Strategy, Test Planning- Setting up / configuration of testing tools like HP Quality Center, Microsoft TFS, SAP TAO, and HP QTP - Test Process selection / recommendation based on CMMi Level 5 standards- Executive Level Communication- Pre-sales support (RFPs and RFIs)- Developing engaging sales presentation and marketing material for partners and directors
