Marwan Zeineddine, Director, Testing Practices, Lionbridge. Marwan has more than 20 years experience in testing and release management of software products. He has built test labs and test organizations for market leading companies, and provided test organizational design consulting services to companies such as Hewlett Packard and Microsoft. In addition to QA process modeling, Marwan is skilled in Test Management tools, Test Case Lifecycle Management, and Test Automation frameworks. He recently presented at the 2009 Software Test and Performance conference. Marwan is based in Charlotte, NC.