user experience
Articles
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B2B Mobile Apps: Why Stability and Reliability Represent the Key Metrics for Success Today, software vendors continue to rush the development of new B2B apps in order to capture a share of this ever-expanding market. However, it’s crucial to recognize what it takes to achieve success. In a competitive environment with high expectations, you must deliver a user-friendly app with consistent business value and reliable experiences. |
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Has Continuous Deployment Become a New Worst Practice? Software development has been moving toward progressively smaller and faster development cycles, and continuous integration and continuous deployment are compressing delivery times even further. But is this actually good for businesses or their users? Just because you can deploy to production quickly and frequently, should you? |
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Estimation: What It Takes to Deliver Consumable Value in Agile Projects Releasing in small batches is a good way to achieve quick feedback in your sprints, but these pieces don't have all the features users need. Providing consumable value is turning those small bites into a meal, and it’s worthwhile to estimate what it will take to deliver that—asking, “What consumable value do we expect to achieve, what duration and cost should we plan for, and how likely is it that the plan will succeed?” |
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ADC West 2015 Keynote: Lean UX: Turn User Experience Design Inside Out When developing products, features, and enhancements, you have to have your customers’ best interests at heart. “We’re not just creating software,” speaker Jeff Patton said. “We’re changing the world.” You need to better understand the people you’re building things for, and the only way to do that is to spend more time with them. |
Better Software Magazine Articles
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The Evolution of Software Monetization End-users are demanding anytime, anywhere access to software apps on their devices. These changes are shifting the way software vendors conduct business. Michael Zunke uses the results of industry surveys to show how software products and services should be licensed. |
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Playing Games to Improve Software You may not have heard about gamification, but instructional designers are now using game principles to help with retention of learned material in many forms of training. Ross Smith and Rajini Padmanaban believe that developers' UX and app design can benefit from gamification. |
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Incorporating User Experience into Early Agile Cycles Chris Nodder explores the emerging need to focus on a software app's user experience. It doesn’t have to cost a fortune to perform some basic user experience analysis as long as it is done early and tested throughout a project’s lifecycle. |
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A Tale of Two Doctors and the Value Stream Johanna Rothman compares the experience a patient has with doctors to software development. Producing value implies that the customer believes the software you create provides an important benefit by taking into consideration the way a user works along with an exceptional user experience. |
Interviews
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The Glamour Is Back in Testing: An Interview with Dona Sarkar
Video
In this interview, Dona Sarkar, head of the Windows Insider Program at Microsoft, speaks about how the initiative allows them to get user feedback before final release. She highlights the importance of getting out in the field to understand your users’ experiences and the difficulties they encounter. Dona also discusses the evolution of the testing role, saying she anticipates that in the near future, testers will have their moment. |
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Testing Challenges in Creating Wearable Technology: An Interview with Janna Loeffler
Video
In this interview, Janna Loeffler, senior manager of experience quality standards at Carnival Corporation, discusses new technology being implemented on Carnival Cruise Lines to facilitate payments and security. She details the testing challenges of implementing wearable devices. |
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Finding Microefficiencies in Agile Practices: An Interview with Melissa Tondi Melissa Tondi discusses retuning your standard agile practices to better engage the project team, enabling them to write code that will pass testing and free testers to assume the role of user advocate. |
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How Ideas and Assumptions Impact Applications: An Interview with TJ Usiyan
Podcast
In this interview, TJ Usiyan, an instructor with Iron Yard, talks about whether development and testing teams need to be on the same page. He also explains how subjectivity influences our systems and applications and why teams overlook subjectivity. |
Conference Presentations
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Agile and DevOps Transformation in the Telecom Industry
Slideshow
The telecom industry changes rapidly, the competition is fierce, and user experience is the utmost priority. In today's world of digitization and data personalization, effective use of agility and DevOps is the key behind ensuring customer satisfaction. |
Nilanjana Banerjee
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By the Reader, for the Reader: The Wall Street Journal’s Secrets to Customer-Centric Experiences
Slideshow
Readers of The Wall Street Journal have seen many stories about companies shutting their doors after years of success. |
Sumeet Mandloi
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Full-Coverage Testing in Small-Business Environments
Slideshow
In small-business environments, testing is often completed in hindsight—or overlooked entirely. |
Chad Jung
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5 Ways to Make Load Testing Work for You
Slideshow
While organizations understand the need for load testing, and many even have the necessary tools to manage it, they still fail to execute it well and “do the job” for end-users. Frustration at a poor user experience is increased by the IT organization's failure to explain... |
Israel Rogoza
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